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KEBIJAKAN PRIVASI KAMI

How rafii888 Handles Your Account Data

This page explains exactly what data rafii888 collects when you access the lobby, how we store it, and what choices you have over your own records. Every rule here applies to your account across all access points — mobile browser, wallet transactions through DANA, OVO or GoPay, and support contact.

  • Account data protection
  • DANA, OVO, GoPay context
  • Your rights, your records
  • Contact path included
DETAIL KEBIJAKAN DATA

What We Collect and Why We Keep It

When you open an account on rafii888, we collect the details you provide during registration — your email address, chosen username, and any contact information you add later. When you initiate a transaction, the payment channel you use (DANA, OVO, GoPay, LinkAja, or Bank Transfer) passes us a transaction reference and timestamp; we do not store your full wallet credentials on our servers. We also record session data — device type, browser session identifiers, and pages visited inside the lobby — to keep your account state consistent between visits. This means your last open game category and wallet balance display the same way whether you return on mobile or a wider screen. We hold this data for as long as your account remains active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support through the path listed in the support section below. Access to this platform and the scope of data we process depends on local law and is available only where local law permits.

  • DANA transaction reference

  • OVO session continuity

  • GoPay payment context

  • Bank Transfer record

  • LinkAja transaction log

RUANG LINGKUP PRIVASI

Where This Policy Applies Across Your Account

Not every interaction with rafii888 falls under this policy in the same way. The four areas below clarify what is inside scope, what sits at the boundary, and what falls outside our direct responsibility. Read each area before assuming a particular service or third-party tool is covered.

  • Account Access

    Your login session, account profile fields, and wallet balance display are fully within scope. We control how this data is stored and who inside rafii888 can access it. If you update your contact details, that change is governed here.

  • Wallet Transactions

    When you move funds through DANA, OVO, GoPay or Bank Transfer, the payment provider handles part of the data flow under their own policy. We receive only the reference and amount confirmation needed to credit or debit your account wallet.

  • Site Content and Games

    Game titles from PG Soft, Bigtime Gaming, Spadegaming and other studios in our lobby may load assets from the studio's own servers. Those server calls follow the studio's data practices, not ours. We do not pass your account credentials to any studio.

  • Third-Party Services

    Any external link you follow from our pages — analytics tools, customer chat widgets or referral sources — operates under that third party's own privacy terms. We are not responsible for data collected after you leave our domain, rafii888.

HAK AKUN ANDA

Practical Steps to Review or Change Your Data

Your account data is not locked away. Several actions are available to you without needing to contact support first. Log in to your account dashboard to see the profile fields currently on record — name, email, and any contact detail you added. If something is incorrect, the edit fields are on that same screen; save the change and it takes effect immediately on your next session. For data we hold that is not visible on the dashboard — such as session logs or historical transaction references — you can submit a written request through our support channel. We aim to respond with a summary within a reasonable timeframe. If you want to close your account and have your stored data removed, that request also goes through support; the process and any applicable retention period will be explained at that point. Availability of these rights may vary depending on local law in your region.

  • Review your records

    Open your account dashboard after login. Your profile fields, registered email, and current wallet state are all visible there without any additional step.

  • Correct account details

    Edit your profile directly from the dashboard. Changes to your display name or contact email are saved immediately and reflected across your next session on any device.

  • Request a data summary

    If you need a record of session or transaction data not shown in the dashboard, contact support in writing. We will respond with the information we hold for your account identifier.

  • Request account closure

    A closure request removes your active account and initiates the data retention review. Submit the request through support; the steps and retention timeline are explained during that process.

HUBUNGI TIM KAMI

How to Reach Us About This Policy

If you have a specific question about how we use your data, or you want to exercise any of the rights described on this page, the routes below are the direct paths to the right team. Use the contact method that matches your question type — account data queries go to email; urgent account issues go to live chat.

  • Email Support

    Send your data query or correction request to our support email. Include your account username and the specific data point in question so we can locate your record.

  • Live Chat

    The live chat widget is available inside your logged-in account area. Use it for account access issues or to flag an urgent discrepancy in your wallet or transaction record.

  • Account Dashboard

    Many privacy actions — reviewing profile data, editing contact details, checking your wallet history — do not need a support ticket at all. Start with your dashboard before contacting us.

PENANGANAN DATA KAMI

How We Manage Data, Cookies and Account Security

rafii888 applies consistent data handling practices across every part of the lobby — from the moment you log in to the moment a DANA or OVO transaction reference arrives. Our approach to storage, cookies, and session security is described here so you know what to expect on each visit.

  • Cookie Use

    We use session cookies to maintain your lobby state — the game category you last opened, your logged-in status, and your preferred display settings. These cookies expire when your session ends or when you clear your browser. No tracking cookie follows you after you leave rafii888.

  • Account Security

    Your password is stored in hashed form; we do not hold it in readable text. Login attempts from unfamiliar devices may trigger a verification step shown directly on the login screen. If you notice unexpected access, use the account dashboard to update your credentials immediately.

  • Data Retention

    Active account data is retained for as long as your account is open. After closure, we retain only the minimum transaction references required by applicable rules for the period those rules specify. You can ask for clarification on this timeline via the support email route.

  • Policy Updates

    When this policy changes in a material way, the updated version is published at rafii888/privacy-policy/ with a revised date at the top. Continued use of your account after that date means you have read the updated version. We do not send automatic update notifications.

PERTANYAAN UMUM PRIVASI

Frequently Asked Questions About This Policy

The questions below cover what we hear most often about data handling, account rights, and how this policy interacts with payment channels like DANA, OVO and GoPay. If your question is not here, the support routes in the section above are the right next step.

Does rafii888 store my DANA or OVO wallet details?

We do not store your wallet credentials. When you transact through DANA, OVO, GoPay or Bank Transfer, the payment provider handles authentication on their own platform. We receive only the transaction reference and the confirmed amount needed to update your account wallet.

Can I see all the data rafii888 holds about my account?

Your profile fields, registered email, and wallet history are visible directly on your account dashboard after login. For session logs or data not shown on the dashboard, submit a written request through our support email channel and we will respond with the records held for your account.

How do I correct an error in my account profile?

Log in and open the account dashboard. The profile edit fields are there — update the incorrect detail and save. Changes take effect on your next session across any device you use to access the lobby. For fields that cannot be edited directly, contact support with the correction needed.

What happens to my data if I close my account?

When you request account closure through support, your active account data is removed from the accessible account system. We retain only the minimum transaction references required by applicable rules for the period those rules specify. The support team will outline the exact timeline when you submit the request.

Do game studios like PG Soft or Bigtime Gaming receive my account data?

No. Game content from PG Soft, Bigtime Gaming, Spadegaming and other studios in our lobby loads from the studio's servers, but we do not pass your account credentials or personal details to any studio. The studio receives only the anonymous session token needed to run the game.

Does this policy apply differently based on my region in Indonesia?

Access to rafii888 and the scope of data practices we apply depend on local law and are available only where local law permits. If local regulations in your region impose specific data rights, those rights apply alongside the choices described on this page. Contact support if you have a region-specific question.